In the last couple of years, organizations seem to have found themselves facing the need to evolve to meet the needs of a growing, fast-paced technology-driven customer base. For larger organizations, often bogged down by legacy processes and tech stacks, this can present some challenges.
For this reason, we’re witnessing a trend where lines of business within an organization are purchasing and managing their own technology stacks independently form central IT. Aside from meeting the needs of their tech-enabled customers, companies also make do with a large suite of legacy systems and complex organizational structures as they play in an increasingly competitive and rapidly changing business environment.
With more departments working outside of central IT to reach their customers in innovative ways, support their employees and address new markets with creative business models, it is evident that work is getting increasingly fragmented across the organization. To solve this issue, you should consider embracing iPaaS integration.
However, that’s not to say you should rush into embracing iPaaS integration without an insight into what is destined to come your way. Going with the wide range of employee skill levels, business groups and applications in play, ease of use is among the most important considerations when choosing the right integration for your organization.
When evaluating vendors for ease of use, consider asking if their product includes a simple and visuals user interface that all your employees can use regardless of technical or engineering skill level. Of course, the product should make it easy to test and debug workflows.
Aside from the ease of use, you should also factor in the speed of deployment. Keep in mind the smartest companies empower their employees with the kind of products that help them rapidly create new ways to reach their customers and instantly capture value.
Ensure your iPaaS tool can be deployed quickly be new teams within your organization, not forgetting first-time users who are starting to use automation in their business lines. This helps spread the use of integration and automation across your organization leading to a positive ROI.