Your customers and prospects can now order a meal from dozens of restaurants around them without moving a muscle. As the restaurant tech landscape continues to evolve, delivery is now becoming a mainstay alongside loyalty and mobile apps. The is a good chance you’re likely researching Delivery Point of Sale providers online and deciding whether to keep your operation in-house or outsource to a third part app.
However, you should always remember that one solution doesn’t fit all. For this reason, it pays off to exercise caution before taking advantage of what an F&B POS system Singapore can do for your business. That being said, below are two red flags to watch out for when shopping for a POS restaurant system.
The Jack of All Trades
Many POS machine Singapore companies market their product to be everything to everyone, boasting a solution that fits every restaurant concept. Some will even try to sell sub-par features as delivery management tools. Keep in mind delivery operations require functionality that general restaurant POS Singapore solutions either don’t offer or if they do, they don’t perform great. Be wary of a kitchen display system vendor that doesn’t have a focused product when delivery is entirely top of mind.
Customer Experience
It is without a doubt that online ordering, mobile ordering and loyalty rewards for a customer at your self-ordering kiosk should integrate to deliver convenience. Be sure to consider what your experience POS system entails, but don’t overlook your customer’s. If at all you have a mobile app, customers should be able to view the menu, place an order, and see how many point until their next reward.
Even if you aren’t POS system Singapore mobile app ready yet, it should always be a seamless experience to place a delivery order from your website or over the phone. That’s what you need to get the most from your POS or QR code ordering system without feeling the heat.
Final Thoughts
The above are a few among the many red flags to consider when shopping for the best restaurant ordering system. You want to get the most from your POS station, and it is best done when counting on leading vendors in Singapore. Luckily enough, you can never run out of options when in dire need of the best restaurant POS system vendor to count on.